PRIVACY POLICY

AA Collections PK (“we”, “us”, “our”, “AA Collections PK”) is committed to protecting the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://aacollectionspk.com/ and make purchases or interact with our online store.

By accessing or using our website, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not access or use our website.

2. Information We Collect

We may collect the following types of information when you interact with our site:

a. Information you provide voluntarily

  • Your name

  • Email address

  • Postal address, billing & shipping address

  • Telephone/mobile number

  • Payment information (via secure payment gateway)

  • Account username/password (if you register an account)

  • Order history, wishlists, preferences

  • Communications you send to us (e.g., contact forms, chats)

b. Automatically collected information

  • IP address

  • Browser type and version

  • Device identifiers

  • Time zone and location (approximate)

  • Browsing behaviour on our website (pages visited, clicks, time spent)

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • To process your orders, payments and fulfilment of purchases

  • To communicate with you (order confirmations, shipping updates, customer service)

  • To personalise your experience (product recommendations, wish lists)

  • To send you marketing/promotional communications (if you have opted in)

  • To improve our website, customer service, and product offerings

  • To detect and prevent fraud or improper use of our services

  • To comply with legal or regulatory requirements

4. Sharing and Disclosure of Information

We will not sell your personal information to third parties. However, we may share your information in limited circumstances, such as:

  • With service providers who work on our behalf (e.g., payment gateways, shipping/courier providers, IT providers) in order to fulfil orders and provide services

  • With governmental or regulatory authorities, law enforcement or legal advisors when required by law, regulation or court order

  • With third-parties if we are involved in a merger, acquisition or sale of all or a portion of our assets (in which case we will notify you)

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels and similar technologies to:

  • Recognise you when you return to our website

  • Store your preferences

  • Analyse how you use the website and improve our services

  • Administer advertising and remarketing

If you prefer, you can disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

6. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will securely delete or anonymise it.

7. Security of Your Information

We take reasonable technical, administrative and organisational steps to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or storage is completely secure – therefore, we cannot guarantee absolute security.

8. International Data Transfers

Given that our website may be accessible globally, your data may be transferred to, stored or processed outside of your home jurisdiction (including Pakistan). When transferring data internationally, we will take steps to ensure that your data receives an adequate level of protection.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your personal information

  • Request correction or deletion of your personal information

  • Withdraw consent where we rely on consent to process your data

  • Object to or restrict certain processing

  • Lodge a complaint with a regulatory authority

Please note that in Pakistan, comprehensive data protection legislation (e.g., the Personal Data Protection Bill 2023) is still under development. ICLG Business Reports+1

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website with the “Effective Date” at the top. Your continued use of the site after such changes will mean you accept the revised policy.